FAQs

What it is SafeSigner?

SafeSigner is a suite of services that enables organizations and their customers secure transactions made over the internet.

What’s work?

SafeSigner to authorize a banking transaction on the internet, using a second channel immune to malware attacks that are installed on a PC communication, so no virus information may intervene.

SafeSigner for Pay allows users to make any payment with your smartphone, no need to carry additional cards or other devices.

This service payments associated with debit cards, credit cards, membership cards or loyalty points cards, gift cards, discounts, coupons, and more.

SafeSigner for ATM allows customers begin withdrawing cash from their bank accounts in smartphones, to finish complete these transactions in the ATM.

Who can use it?

SafeSigner is aimed at all public and private institutions or organizations that allow their customers to transact online.

What kind of operations secures SafeSigner?

SafeSigner secures bank transfers, balance inquiries, online banking, e-commerce, stock purchase or stock transactions, or internal operations that needs to be secured.

That means authentication uses SafeSigner?

Our solution incorporates a double authentication that includes the user’s identity and a digital signature for the transaction. SafeSigner allows to observe details of the transaction in progress on the Smartphone screen, verify and authorize it, using a unique code for that transaction.

 

PCI Security Standards Council and FIPS 140-2

SafeSigner has PCI DSS certification in sections 6.3.2, 6.5 and 6.6, as well has PCI PA-DSS version 2.0 certification, in sections 11.3.2 – 5.1.4, 5.2, and 6.b on their Android and iPhone mobile applications. In addition, SafeSigner uses hardware FIPS 140-2 Level 3+.

How to activate?

SafeSigner can be directly activated by the user on the Internet, self service (ATM) or any branch of the organization.

 

What need to use?

This technology will use the smartphone as transaction verification device.

How to use?

The product works by using QR Code or Push Notifications, and may be configured to operate with or without Internet connection. The smartphone will give you a confirmation code to be entered on the website of the organization, confirming the correct information. Thus the transaction is validated and approved by the client.

 

Can I change my SafeSigner’s PIN? How?

Yes. To change the activation key you must enter “Settings” and select “Change pin” option. Type the old password in the box and then enter a new password twice.

What warranty gives SafeSigner?

SafeSigner uses a unique signing code for each transaction, which can be used only once. This feature makes it immune from phishing attacks, Trojans, Man-in-the-Middle (MitM) and Man-in-the-browser (MitB) and makes it resistant to harsh environments, such as infected computers or shared.

Furthermore, by using a PIN prevents malicious use of the application on your phone if stolen, offers a safe and simple enabling users and is very easy to use.

How data encryption work?

SafeSigner has a data encryption “End-to-End”. With that information is protected from end to end, from the server to the phone. So the user does not depend on the internet for security.